Shipping policy

Last updated: 26th January 2026

Where We Ship

We are unable to deliver to the following locations:

• Puerto Rico

• U.S. Virgin Islands

• Guam

• Northern Mariana Islands

• American Samoa
  

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Delivery Timeframes

Our aim is for you to enjoy your kombucha as quickly as possible, we often deliver earlier than expected. However, sometimes supply chain disruptions beyond our control may cause delays. If there are any changes to our delivery timeframes, they will be updated on our website at the time you place your order.

We do not currently offer expedited shipping.

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Shipping Costs

We charge a flat shipping fee of $10 for all orders.

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Order Processing Times

• Orders placed before 12:00 midday (local time) will be dispatched the same working day.

• Orders placed after this cut-off will be dispatched the next working day.

• We pick and pack orders Monday to Friday (excluding public holidays).

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Tracking Your Order

Once your order has been shipped, you’ll receive a tracking number by email or SMS so you can follow its journey to your door.

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Bruusta is committed to being transparent about shipping costs, timeframes, and availability so you always know what to expect when you order with us.

If you have any questions about your order, please get in touch with our Customer Service Team via email - hello@bruusta.com - with the following information: